Security & Compliance
Your Data is Safe
with Voksha.
Enterprise-grade encryption, SOC 2 practices, and HIPAA-ready infrastructure — built into every layer of our platform from day one.
Built for Organizations
That Can't Afford Downtime.
- AES-256
- Encryption at Rest
- TLS 1.2+
- Encryption in Transit
- SOC 2
- Security Standards
- 99.9%
- Uptime SLA
Security Practices
How We Protect
Your Business.
Security is not an add-on. It is built into every layer of Voksha.
End-to-End Encryption
All voice data, transcripts, and business information are encrypted in transit with TLS 1.2+ and at rest with AES-256. No unencrypted data ever leaves our platform.
Zero Data Selling
Your data is yours. We never sell, share, or monetize your business data, call recordings, or caller information. Our revenue comes from subscriptions, not your data.
SOC 2 Practices
Our infrastructure follows SOC 2 Type II security standards. Regular audits, monitoring, and incident response procedures protect your data around the clock.
HIPAA-Ready Infrastructure
For healthcare businesses, we provide HIPAA-compliant call handling with BAAs, PHI protection, and encrypted storage of patient communications.
PIPEDA & Canadian Compliance
Full compliance with Canada's PIPEDA. We support Quebec Law 25 requirements and offer Canadian data residency options.
Role-Based Access Controls
Granular permissions ensure team members only access what they need. Admin controls, audit logs, and session management keep your account secure.
Social Engineering Protection
Built-in defenses against social engineering attacks. Our AI recognizes manipulation attempts and prevents unauthorized information disclosure during calls.
Data Retention Controls
You control how long data is stored. Configure retention policies for call recordings, transcripts, and contact information. Delete data on demand at any time.
Compliance
Built for Regulated
Industries.
Voksha meets the regulatory requirements for industries that handle sensitive information.
Healthcare (HIPAA)
- Business Associate Agreements (BAAs) available
- Protected Health Information (PHI) safeguards
- Encrypted storage of patient call data
- Audit trails for all data access
Legal (Attorney-Client Privilege)
- Confidential call handling protocols
- No third-party data sharing
- Clio and legal CRM integration security
- Intake data isolation per firm
Canadian Privacy (PIPEDA)
- PIPEDA-compliant data handling
- Quebec Law 25 support
- Canadian data residency options
- Consent management built in
US State Regulations
- CCPA compliance for California consumers
- State-specific call recording disclosures
- TCPA-compliant communication practices
- Data deletion on request
Infrastructure
Enterprise-Grade
Cloud Infrastructure.
Multiple layers of protection built on SOC 2 certified cloud infrastructure across North America.
North American Data Centers
SOC 2 certified facilities with physical security, redundant power, and 24/7 monitoring. US and Canadian data residency options available.
DDoS Protection
Multi-layered DDoS mitigation ensures your AI receptionist stays online even during volumetric attacks.
Automated Backups
Continuous data backups with geographic redundancy. Point-in-time recovery ensures zero data loss.
Network Isolation
Virtual private cloud architecture with network segmentation. Customer data is isolated at the infrastructure level.
Vulnerability Scanning
Automated security scanning and penetration testing. Vulnerabilities are identified and patched before they become threats.
Incident Response
24/7 security monitoring with documented incident response procedures. Customers are notified within 72 hours of any breach.
Voksha offers HIPAA-ready infrastructure for healthcare businesses. We provide Business Associate Agreements (BAAs), encrypted call data storage, and access controls required for handling Protected Health Information (PHI).
No. Voksha never sells, shares, or monetizes your business data or caller information. Your data belongs to you. We use it only to provide and improve the service for your account.
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. Call recordings, transcripts, and caller information are stored in encrypted databases with strict access controls.
Yes. Voksha is PIPEDA-compliant for Canadian businesses and supports Quebec's provincial privacy requirements (Law 25). We ensure proper consent management and data handling for Canadian callers.
Voksha data is stored in SOC 2 certified data centers in North America. US business data stays in US data centers, and Canadian business data can be stored in Canadian data centers upon request.
Have Security
Questions?
Our team is ready to discuss your specific security and compliance requirements. We provide detailed documentation for enterprise customers.